Alicloud Network Esa
Analyzes network traffic data from Alibaba Cloud ESA to identify and mitigate security threats, enhancing your cloud environment's protection.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add alicloud-network-esa npx -- -y @trustedskills/alicloud-network-esa
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"alicloud-network-esa": {
"command": "npx",
"args": [
"-y",
"@trustedskills/alicloud-network-esa"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
alicloud-network-esa
What it does
This skill enables AI agents to programmatically manage Alibaba Cloud Enterprise Support (ESA) services. It allows for the automation of support ticket creation, status tracking, and resolution management within the cloud environment.
When to use it
- Automatically generate high-priority support tickets when network latency exceeds defined thresholds.
- Track the lifecycle of open ESA cases to ensure timely responses from Alibaba Cloud engineers.
- Resolve recurring infrastructure issues by closing support tickets once specific diagnostic steps are completed.
- Integrate cloud monitoring alerts directly into the ticketing workflow for faster incident response.
Key capabilities
- Create new Enterprise Support tickets with custom descriptions and severity levels.
- Retrieve real-time status updates for existing support cases.
- Update ticket details or add comments to ongoing investigations.
- Close resolved support tickets to maintain a clean case history.
Example prompts
- "Create an urgent P1 support ticket for the 'cn-hangzhou' region regarding intermittent connectivity loss on VPC-12345."
- "Check the current status of all open Enterprise Support cases associated with account ID 789012."
- "Update ticket #ESA-99887 to indicate that the root cause has been identified and provide the attached log file."
Tips & gotchas
Ensure your AI agent has valid Alibaba Cloud credentials with specific permissions for ESA operations before executing tasks. This skill is strictly limited to Enterprise Support workflows and cannot be used for standard community support or billing inquiries.
Tags
TrustedSkills Verification
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
🌐 Community
Passed automated security scans.