B2C Custom Objects

What it does

This skill enables AI agents to interact with B2C Custom Objects within the Salesforce Commerce Cloud platform, allowing for the creation and management of custom data structures tailored to specific business needs. It provides the necessary tooling to extend standard commerce capabilities by defining unique attributes and relationships directly in the cloud environment.

When to use it

• You need to store non-standard customer or order data that does not fit into native Commerce Cloud objects.
• Your business logic requires a flexible schema to adapt quickly to changing marketing campaigns or product lines.
• You are building an AI agent that must query or update proprietary information stored in the B2C domain.
• You require a programmatic way to deploy custom metadata without manual database administration.

Key capabilities

• Discovery and installation of specific tooling for B2C Custom Objects via the Salesforce Commerce Cloud developer ecosystem.
• Support for defining custom data schemas aligned with B2C commerce requirements.
• Integration with existing AI agent workflows to handle complex data retrieval and manipulation tasks.

Example prompts

• "Create a new B2C Custom Object to track seasonal inventory levels for our holiday campaign."
• "Update the schema of an existing custom object to include a new field for customer loyalty tier."
• "Query the B2C Custom Objects registry to find all available extensions for order management."

Tips & gotchas

Ensure your AI agent has appropriate permissions within the Salesforce Commerce Cloud environment before attempting to create or modify objects. This skill is specific to the B2C domain; do not attempt to use it for B2B or pure CRM data structures unless explicitly supported by the underlying platform configuration.