B2C Ordering

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by salesforcecommercecloud · vlatest · Repository

This skill streamlines B2C order processing by automating key steps, boosting efficiency and improving customer experiences for online purchases.

Install on your platform

We auto-selected Claude Code based on this skill’s supported platforms.

1

Run in terminal (recommended)

terminal
claude mcp add b2c-ordering npx -- -y @trustedskills/b2c-ordering
2

Or manually add to ~/.claude/settings.json

~/.claude/settings.json
{
  "mcpServers": {
    "b2c-ordering": {
      "command": "npx",
      "args": [
        "-y",
        "@trustedskills/b2c-ordering"
      ]
    }
  }
}

Requires Claude Code (claude CLI). Run claude --version to verify your install.

About This Skill

The b2c-ordering skill enables AI agents to interact with Salesforce Commerce Cloud's Business-to-Consumer (B2C) order management systems. It allows agents to retrieve, update, and process customer orders directly within the cloud environment.

When to use it

  • Automating the retrieval of real-time order status for customer support queries.
  • Processing new purchase requests or modifying existing orders programmatically.
  • Integrating AI-driven sales assistants with backend commerce infrastructure.
  • Generating detailed order reports for inventory and fulfillment analysis.

Key capabilities

  • Direct access to Salesforce Commerce Cloud B2C order data structures.
  • Support for standard CRUD operations on consumer transactions.
  • Seamless integration within the Salesforce developer tooling ecosystem.

Example prompts

  • "Retrieve the latest order details for customer ID 12345 including shipping status."
  • "Update the delivery address for pending order #9876 to a new location."
  • "Generate a summary of all orders placed in the last 24 hours by active users."

Tips & gotchas

Ensure your AI agent has appropriate API permissions configured within Salesforce Commerce Cloud before attempting to access sensitive order data. This skill is specifically designed for B2C contexts and may not support complex B2B multi-step approval workflows.

Tags

🛡️

TrustedSkills Verification

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Details

Version
vlatest
License
Author
salesforcecommercecloud
Installs
31

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Passed automated security scans.