B2C Scapi Custom

The b2c-scapi-custom skill enables AI agents to interact with the Salesforce Commerce Cloud (SFCC) B2C API using custom authentication and configuration. It allows developers to extend standard API access by defining unique credentials and endpoints tailored for specific business logic or third-party integrations.

When to use it

• Automating inventory checks when standard API keys lack permission for specific product categories.
• Integrating legacy ERP systems that require non-standard OAuth flows with SFCC storefronts.
• Creating custom reporting agents that need direct, unfiltered access to raw order data.
• Testing new API endpoints before they are exposed in the public developer portal.

Key capabilities

• Configures custom authentication tokens for secure agent-to-platform communication.
• Defines specific API endpoint paths beyond default SFCC routes.
• Supports dynamic payload construction for complex B2C queries.
• Enables programmatic access to order management and product catalog services.

Example prompts

• "Retrieve real-time stock levels for SKU 12345 using my custom B2C API credentials."
• "Create a summary of all orders placed in the last hour via the custom endpoint."
• "Update the status of order #98765 to 'shipped' through the configured custom interface."

Tips & gotchas

Ensure your custom authentication tokens have the necessary scopes, as misconfigured permissions will block agent actions. This skill is designed for advanced users comfortable with API key management and SFCC architecture.