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Feedback Triage

Checked
troykelly·vlatest·productivity

This tool automatically analyzes feedback to prioritize urgent issues and categorize responses, streamlining workflow & boosting efficiency.

Repository

Install on your platform

Showing Claude Code. One command installs this skill into any of the agents below.

  1. 1

    Run this in your project

    terminal
    $ npx skills add troykelly/claude-skills --skill feedback-triage -a claude-code

  2. Uses the open-source skills CLI and needs Node.js. Add -g to install it for your user instead of this project.

What we know about this skill

Publisher

troykelly

Taken from the source listing. We haven't verified who controls this account.

Install target

Live repository

Not pinned. Installing fetches whatever the repository holds at the time you run the command.

No human has reviewed this code. The checks below are a static scan of the files at one commit — nobody has run this skill or judged whether it works. A skill runs with whatever access you give your agent, so read the source before you install it.

Automated safety checks

scanned

This skill passed all 6 checks. We read its files at one commit and looked for the things that make a skill dangerous to run — not for whether it works.

  • Declares what it does: passed

    SKILL.md parses and declares a name and a description.

    SKILL.md exists, its frontmatter parses, and it declares a name and a description.

  • No undeclared network calls: passed

    Makes no network calls.

    Every host the skill dials — from its scripts, its config endpoints or the commands it tells the agent to run — is either well-known package and API infrastructure or declared in its own frontmatter. Links in documentation are not counted.

  • No obfuscated payloads: passed

    No encoded or obfuscated payloads.

    No base64, hex or compressed blob is decoded and then executed, and no encoded shell commands.

  • No credential access: passed

    Reads no keys, tokens, keychains or credential files.

    Neither the code nor the SKILL.md instructions read SSH keys, cloud credentials, keychains, token stores, browser cookie databases or dotfiles that hold secrets.

  • No pipe-to-shell installers: passed

    No pipe-to-shell or download-and-run installers.

    No `curl … | sh` pattern, in the code or in the instructions, that runs code fetched at run time.

  • Pinned to a commit: passed

    Scanned troykelly/claude-skills at 38a2ecc528.

    The exact upstream commit SHA that was scanned is recorded, so the result refers to specific bytes.

Commit
38a2ecc528
Manifest
skills/feedback-triage/SKILL.md
Scanned
1 file, 406 lines
This is a static scan, not a review. It reads the skill's files; it does not run them, and it cannot tell you whether the skill is any good or whether the code does what its description says. A skill runs with whatever access you give your agent.
What each check looks for →

About this skill

What it does

This skill helps to categorize and prioritize user feedback. It analyzes incoming feedback, assigns relevant tags or categories based on predefined criteria, and determines a priority level (e.g., high, medium, low) for each piece of feedback. This allows for efficient routing and handling of user input.

When to use it

  • Managing large volumes of customer support tickets: Automatically categorize tickets by issue type and urgency.
  • Processing app store reviews: Identify common themes and prioritize responses based on review sentiment and impact.
  • Analyzing survey responses: Sort open-ended feedback into categories for easier analysis and reporting.
  • Internal product feedback collection: Organize suggestions from internal teams or beta testers to inform development priorities.

Key capabilities

  • Feedback categorization
  • Priority assignment (high, medium, low)
  • Tagging based on predefined criteria

Example prompts

  • "Triage this user feedback: 'The search function is returning irrelevant results.'"
  • "Analyze and categorize the following survey response: 'I found the onboarding process confusing.'"
  • "Assign a priority level to this customer support ticket: 'My account has been compromised!'"

Tips & gotchas

This skill requires a well-defined set of categories and criteria for accurate feedback classification. The quality of the results depends heavily on the clarity and specificity of these predefined rules.