Hierarchy Of Engagement
CheckedThis skill structures conversations by prioritizing user needs & desired outcomes for deeper, more impactful interactions and better results.
Install on your platform
Showing Claude Code. One command installs this skill into any of the agents below.
- 1
Run this in your project
terminal$ npx skills add pmprompt/claude-plugin-product-management --skill hierarchy-of-engagement -a claude-code Uses the open-source
skillsCLI and needs Node.js. Add-gto install it for your user instead of this project.
What we know about this skill
Publisher
pmprompt
Taken from the source listing. We haven't verified who controls this account.
Install target
Live repository
Not pinned. Installing fetches whatever the repository holds at the time you run the command.
Automated safety checks
This skill passed all 6 checks. We read its files at one commit and looked for the things that make a skill dangerous to run — not for whether it works.
Declares what it does: passed
SKILL.md parses and declares a name and a description.
SKILL.md exists, its frontmatter parses, and it declares a name and a description.
No undeclared network calls: passed
Makes no network calls.
Every host the skill dials — from its scripts, its config endpoints or the commands it tells the agent to run — is either well-known package and API infrastructure or declared in its own frontmatter. Links in documentation are not counted.
No obfuscated payloads: passed
No encoded or obfuscated payloads.
No base64, hex or compressed blob is decoded and then executed, and no encoded shell commands.
No credential access: passed
Reads no keys, tokens, keychains or credential files.
Neither the code nor the SKILL.md instructions read SSH keys, cloud credentials, keychains, token stores, browser cookie databases or dotfiles that hold secrets.
No pipe-to-shell installers: passed
No pipe-to-shell or download-and-run installers.
No `curl … | sh` pattern, in the code or in the instructions, that runs code fetched at run time.
Pinned to a commit: passed
Scanned pmprompt/claude-plugin-product-management at 3114dbe33f.
The exact upstream commit SHA that was scanned is recorded, so the result refers to specific bytes.
- Commit
- 3114dbe33f
- Scanned
- 1 file, 58 lines
About this skill
The hierarchy-of-engagement skill structures AI agent responses by prioritizing user needs, providing context, and then delivering actionable solutions. It ensures that complex product management tasks are addressed with a logical flow that mirrors human decision-making processes. This approach helps agents deliver more coherent and empathetic interactions during strategic planning sessions.
When to use it
- When an AI agent needs to analyze a user's problem before suggesting specific product features or fixes.
- During stakeholder meetings where the agent must balance immediate requests with long-term strategic goals.
- When generating roadmaps that require explaining the "why" behind prioritization decisions before listing tasks.
- For drafting communication plans that address customer pain points before outlining technical implementation steps.
Key capabilities
- Prioritizes user intent and emotional context at the start of any response.
- Synthesizes background information to build a shared understanding with the user.
- Delivers specific recommendations or next steps only after establishing clear context.
- Adapts tone and depth based on the inferred seniority of the audience.
Example prompts
- "Help me draft a response to a frustrated customer who wants a feature we haven't started yet."
- "Analyze this user feedback log and propose a prioritization framework for our next sprint."
- "Explain why we are delaying the new dashboard launch, focusing on the impact on current users first."
Tips & gotchas
Ensure you provide clear context about the user's role and the specific product constraints before invoking this skill, as it relies heavily on understanding the underlying situation to order information correctly. Avoid using it for simple factual queries where a direct answer is preferred over a structured narrative.