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Hotline

Checked
dawsson·vlatest·other·MIT

Simulates a customer service hotline conversation, offering instant responses and troubleshooting assistance for realistic interactions.

Repository

Install on your platform

Showing Claude Code. One command installs this skill into any of the agents below.

  1. 1

    Run this in your project

    terminal
    $ npx skills add dawsson/hotline --skill hotline -a claude-code

  2. Uses the open-source skills CLI and needs Node.js. Add -g to install it for your user instead of this project.

What we know about this skill

Publisher

dawsson

Taken from the source listing. We haven't verified who controls this account.

Install target

Live repository

Not pinned. Installing fetches whatever the repository holds at the time you run the command.

No human has reviewed this code. The checks below are a static scan of the files at one commit — nobody has run this skill or judged whether it works. A skill runs with whatever access you give your agent, so read the source before you install it.

Automated safety checks

scanned

This skill passed all 6 checks. We read its files at one commit and looked for the things that make a skill dangerous to run — not for whether it works.

  • Declares what it does: passed

    SKILL.md parses and declares a name and a description.

    SKILL.md exists, its frontmatter parses, and it declares a name and a description.

  • No undeclared network calls: passed

    Makes no network calls.

    Every host the skill dials — from its scripts, its config endpoints or the commands it tells the agent to run — is either well-known package and API infrastructure or declared in its own frontmatter. Links in documentation are not counted.

  • No obfuscated payloads: passed

    No encoded or obfuscated payloads.

    No base64, hex or compressed blob is decoded and then executed, and no encoded shell commands.

  • No credential access: passed

    Reads no keys, tokens, keychains or credential files.

    Neither the code nor the SKILL.md instructions read SSH keys, cloud credentials, keychains, token stores, browser cookie databases or dotfiles that hold secrets.

  • No pipe-to-shell installers: passed

    No pipe-to-shell or download-and-run installers.

    No `curl … | sh` pattern, in the code or in the instructions, that runs code fetched at run time.

  • Pinned to a commit: passed

    Scanned dawsson/hotline at d24ed2cfab.

    The exact upstream commit SHA that was scanned is recorded, so the result refers to specific bytes.

Commit
d24ed2cfab
Manifest
skills/hotline/SKILL.md
Scanned
7 files, 826 lines
This is a static scan, not a review. It reads the skill's files; it does not run them, and it cannot tell you whether the skill is any good or whether the code does what its description says. A skill runs with whatever access you give your agent.
What each check looks for →

About this skill

What it does

This skill provides a way to connect with external services or APIs. It allows an AI agent to initiate calls, send messages, and potentially interact with other systems programmatically. The specific actions available depend on the configured integrations.

When to use it

  • Automated Customer Service: Respond to customer inquiries by initiating phone calls for complex issues.
  • Order Updates: Automatically notify customers about order status changes via a pre-defined communication channel.
  • Emergency Notifications: Send alerts or trigger actions based on specific events, such as system failures.
  • Data Retrieval: Fetch real-time data from external sources and present it to the user.

Key capabilities

  • API integration
  • Call initiation
  • Message sending
  • External service connection

Example prompts

  • "Connect me with support regarding order #12345."
  • "Send a message to John Doe about the delayed shipment."
  • “Initiate a call to 555-123-4567.”

Tips & gotchas

The functionality of this skill is entirely dependent on configured integrations. Ensure that necessary API keys and credentials are properly set up for the desired services.