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Issue Manage

Checked
catlog22·vlatest·other·MIT

Automatically tracks, prioritizes, and assigns IT support tickets based on severity and user impact.

Repository

Install on your platform

Showing Claude Code. One command installs this skill into any of the agents below.

  1. 1

    Run this in your project

    terminal
    $ npx skills add catlog22/claude-code-workflow --skill issue-manage -a claude-code

  2. Uses the open-source skills CLI and needs Node.js. Add -g to install it for your user instead of this project.

What we know about this skill

Publisher

catlog22

Taken from the source listing. We haven't verified who controls this account.

Install target

Live repository

Not pinned. Installing fetches whatever the repository holds at the time you run the command.

No human has reviewed this code. The checks below are a static scan of the files at one commit — nobody has run this skill or judged whether it works. A skill runs with whatever access you give your agent, so read the source before you install it.

Automated safety checks

scanned

This skill passed all 6 checks. We read its files at one commit and looked for the things that make a skill dangerous to run — not for whether it works.

  • Declares what it does: passed

    SKILL.md parses and declares a name and a description.

    SKILL.md exists, its frontmatter parses, and it declares a name and a description.

  • No undeclared network calls: passed

    Makes no network calls.

    Every host the skill dials — from its scripts, its config endpoints or the commands it tells the agent to run — is either well-known package and API infrastructure or declared in its own frontmatter. Links in documentation are not counted.

  • No obfuscated payloads: passed

    No encoded or obfuscated payloads.

    No base64, hex or compressed blob is decoded and then executed, and no encoded shell commands.

  • No credential access: passed

    Reads no keys, tokens, keychains or credential files.

    Neither the code nor the SKILL.md instructions read SSH keys, cloud credentials, keychains, token stores, browser cookie databases or dotfiles that hold secrets.

  • No pipe-to-shell installers: passed

    No pipe-to-shell or download-and-run installers.

    No `curl … | sh` pattern, in the code or in the instructions, that runs code fetched at run time.

  • Pinned to a commit: passed

    Scanned catlog22/claude-code-workflow at 07491b04ac.

    The exact upstream commit SHA that was scanned is recorded, so the result refers to specific bytes.

Commit
07491b04ac
Manifest
.claude/skills/issue-manage/SKILL.md
Scanned
1 file, 269 lines
This is a static scan, not a review. It reads the skill's files; it does not run them, and it cannot tell you whether the skill is any good or whether the code does what its description says. A skill runs with whatever access you give your agent.
What each check looks for →

About this skill

What it does

This skill provides an interactive way to manage IT support tickets using the ccw issue command-line interface (CLI). It allows agents to view, edit, and delete issues, track their status, and manage associated solutions and tasks. The skill offers a menu-driven experience for common operations like listing issues with filters, viewing detailed information about an issue, modifying fields, and archiving old tickets.

When to use it

  • You need to quickly list all active IT support tickets.
  • You want to view the details of a specific ticket (e.g., GH-123) including its status, priority, solutions, and tasks.
  • You require the ability to edit fields like title, priority, or status for existing tickets.
  • You need to archive older issues or remove them entirely.
  • You want to manage a queue of tasks associated with resolving specific issues.

Key capabilities

  • Issue CRUD Operations: Create, Read (view), Update (edit), and Delete IT support tickets via the ccw issue CLI.
  • Filtering & Listing: List active issues with various filters (status, priority).
  • Detailed Inspection: View comprehensive details about a specific ticket including solutions and tasks.
  • Field Editing: Modify fields such as title, priority, status, and labels.
  • Queue Management: Add issues to queues, switch between queues, archive or delete queues, and mark tasks as completed.
  • Solution Tracking: View and manage solutions associated with individual issues.

Example prompts

  • "Show all registered issues."
  • "View issue GH-123."
  • "Edit the priority of issue GH-123 to P1."
  • "What's the next task in my queue?"

Tips & gotchas

  • This skill relies on the ccw issue CLI being properly configured and accessible.
  • Deleting an issue will also remove associated solutions and queued tasks, so confirm before proceeding.
  • Editing issues updates a local file (.workflow/issues/issues.jsonl), ensure this is synchronized with your ticketing system if necessary.