Issue Triage
This Issue Triage skill automatically analyzes incoming issues to prioritize them based on severity and impact, saving time & improving workflow efficiency.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add issue-triage npx -- -y @trustedskills/issue-triage
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"issue-triage": {
"command": "npx",
"args": [
"-y",
"@trustedskills/issue-triage"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
This skill helps to analyze and categorize incoming issues or support tickets. It can automatically assign priority levels, suggest relevant tags, and route tickets to appropriate teams based on their content. The goal is to streamline the issue resolution process and improve overall efficiency.
When to use it
- High volume of support requests: Automatically triage a large influx of customer support tickets.
- Issue routing: Direct incoming bug reports or feature requests to specific development teams.
- Prioritization: Quickly identify and escalate urgent issues requiring immediate attention.
- Tagging & Categorization: Assign relevant tags to issues for better organization and reporting.
Key capabilities
- Automated prioritization of issues
- Automatic tagging suggestions
- Issue routing based on content analysis
Example prompts
- "Triage this support ticket: [Ticket Content]"
- "Categorize the following bug report and assign a priority level: [Bug Report Text]"
- "Route this feature request to the appropriate team: [Feature Request Description]"
Tips & gotchas
The effectiveness of this skill depends on the clarity and completeness of the input issue descriptions. Providing sufficient context will lead to more accurate triage results.
Tags
TrustedSkills Verification
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
🌐 Community
Passed automated security scans.