Jobs To Be Done
CheckedThis skill analyzes user queries to understand the “jobs” customers are hiring a product or service to do, revealing valuable insights for marketing and strategy.
Install on your platform
Showing Claude Code. One command installs this skill into any of the agents below.
- 1
Run this in your project
terminal$ npx skills add wondelai/skills --skill jobs-to-be-done -a claude-code Uses the open-source
skillsCLI and needs Node.js. Add-gto install it for your user instead of this project.
What we know about this skill
Publisher
wondelai
Taken from the source listing. We haven't verified who controls this account.
Install target
Live repository
Not pinned. Installing fetches whatever the repository holds at the time you run the command.
Automated safety checks
This skill passed all 6 checks. We read its files at one commit and looked for the things that make a skill dangerous to run — not for whether it works.
Declares what it does: passed
SKILL.md parses and declares a name and a description.
SKILL.md exists, its frontmatter parses, and it declares a name and a description.
No undeclared network calls: passed
Makes no network calls.
Every host the skill dials — from its scripts, its config endpoints or the commands it tells the agent to run — is either well-known package and API infrastructure or declared in its own frontmatter. Links in documentation are not counted.
No obfuscated payloads: passed
No encoded or obfuscated payloads.
No base64, hex or compressed blob is decoded and then executed, and no encoded shell commands.
No credential access: passed
Reads no keys, tokens, keychains or credential files.
Neither the code nor the SKILL.md instructions read SSH keys, cloud credentials, keychains, token stores, browser cookie databases or dotfiles that hold secrets.
No pipe-to-shell installers: passed
No pipe-to-shell or download-and-run installers.
No `curl … | sh` pattern, in the code or in the instructions, that runs code fetched at run time.
Pinned to a commit: passed
Scanned wondelai/skills at c172996495.
The exact upstream commit SHA that was scanned is recorded, so the result refers to specific bytes.
- Commit
- c172996495
- Manifest
- jobs-to-be-done/SKILL.md
- Scanned
- 18 files, 4,701 lines
- Copies in repo
- 3 — all of them scanned
About this skill
What it does
This skill allows an AI agent to understand and respond based on "jobs to be done." It focuses on identifying the underlying need or goal a user is trying to achieve, rather than just reacting to surface-level requests. The agent can then tailor its responses and actions to effectively fulfill that job. This leads to more helpful and contextually relevant interactions.
When to use it
- Customer service bots: To understand what customers are really trying to accomplish when they contact support (e.g., "I want to return this item" translates to the job of "resolve a purchase regret").
- Personal assistants: To anticipate user needs beyond simple commands, like proactively offering to book travel based on expressed desires for a vacation.
- Content creation tools: To generate content that directly addresses a specific user goal (e.g., create a blog post explaining how to achieve a particular outcome).
- Task automation workflows: To intelligently route tasks and requests based on the underlying job being performed.
Key capabilities
- Job identification
- Contextual understanding
- Goal-oriented responses
- Action planning
Example prompts
- "I'm frustrated with my slow internet."
- "I need to get away for a few days."
- "This product isn’t working the way I expected it to."
Tips & gotchas
The agent will require training data that maps user statements to specific jobs to be done. The accuracy of job identification directly impacts the effectiveness of this skill.