Skip to content
TrustedSkillsbeta
Back to all skills

Email Best Practices

Checked
novuhq·vlatest·ai-ml

Helps with email, best practices as part of building AI and machine learning applications workflows.

Repository

Install on your platform

Showing Claude Code. One command installs this skill into any of the agents below.

  1. 1

    Run this in your project

    terminal
    $ npx skills add novuhq/novu --skill email-best-practices -a claude-code

  2. Uses the open-source skills CLI and needs Node.js. Add -g to install it for your user instead of this project.

What we know about this skill

Publisher

novuhq

Taken from the source listing. We haven't verified who controls this account.

Install target

Live repository

Not pinned. Installing fetches whatever the repository holds at the time you run the command.

No human has reviewed this code. The checks below are a static scan of the files at one commit — nobody has run this skill or judged whether it works. A skill runs with whatever access you give your agent, so read the source before you install it.

Automated safety checks

scanned

This skill passed all 6 checks. We read its files at one commit and looked for the things that make a skill dangerous to run — not for whether it works.

  • Declares what it does: passed

    SKILL.md parses and declares a name and a description.

    SKILL.md exists, its frontmatter parses, and it declares a name and a description.

  • No undeclared network calls: passed

    Makes no network calls.

    Every host the skill dials — from its scripts, its config endpoints or the commands it tells the agent to run — is either well-known package and API infrastructure or declared in its own frontmatter. Links in documentation are not counted.

  • No obfuscated payloads: passed

    No encoded or obfuscated payloads.

    No base64, hex or compressed blob is decoded and then executed, and no encoded shell commands.

  • No credential access: passed

    Reads no keys, tokens, keychains or credential files.

    Neither the code nor the SKILL.md instructions read SSH keys, cloud credentials, keychains, token stores, browser cookie databases or dotfiles that hold secrets.

  • No pipe-to-shell installers: passed

    No pipe-to-shell or download-and-run installers.

    No `curl … | sh` pattern, in the code or in the instructions, that runs code fetched at run time.

  • Pinned to a commit: passed

    Scanned novuhq/novu at 4479879ff1.

    The exact upstream commit SHA that was scanned is recorded, so the result refers to specific bytes.

Commit
4479879ff1
Manifest
.agents/skills/email-best-practices/SKILL.md
Scanned
12 files, 1,662 lines
This is a static scan, not a review. It reads the skill's files; it does not run them, and it cannot tell you whether the skill is any good or whether the code does what its description says. A skill runs with whatever access you give your agent.
What each check looks for →

About this skill

What it does

This skill provides a framework of best practices specifically designed to optimize how AI agents handle email communication. It ensures interactions are professional, compliant with industry standards, and effective in achieving user goals through structured messaging strategies.

When to use it

  • Drafting automated responses for customer support tickets that require a specific tone or adherence to compliance rules.
  • Structuring outreach campaigns where the AI agent must maintain brand consistency across multiple email threads.
  • Validating generated content to ensure it meets security protocols and avoids common phishing indicators before sending.

Key capabilities

  • Defines optimal structures for subject lines, body text, and call-to-action buttons.
  • Enforces tone guidelines to match specific organizational voices or customer personas.
  • Applies compliance checks to prevent policy violations in automated messaging workflows.

Example prompts

  • "Generate a follow-up email sequence for a lead who hasn't opened the initial proposal, ensuring the tone remains helpful but urgent."
  • "Review this draft response from our support bot and adjust it to align with Novu's email best practices regarding clarity and brevity."
  • "Create a template for a welcome series that introduces new users to our platform while highlighting key features without overwhelming them."

Tips & gotchas

Ensure your AI agent has access to your specific brand voice guidelines before relying solely on this skill, as it provides general industry standards rather than company-specific nuances. Regularly update the underlying best practice rules within the agent's configuration to reflect changing email regulations and user preferences.