Analyzing User Feedback
This skill analyzes user feedback to identify key themes and sentiment, helping you understand customer opinions and improve your product or service.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add oldwinter-analyzing-user-feedback npx -- -y @trustedskills/oldwinter-analyzing-user-feedback
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"oldwinter-analyzing-user-feedback": {
"command": "npx",
"args": [
"-y",
"@trustedskills/oldwinter-analyzing-user-feedback"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
This skill analyzes user feedback to identify key themes and sentiment. It can process text from various sources like surveys, reviews, or support tickets. The output provides a summarized understanding of user opinions, highlighting common issues and overall satisfaction levels.
When to use it
- Product Development: Understand user reactions to new features or product changes based on feedback collected through beta testing.
- Customer Support: Quickly identify recurring complaints from customer support interactions to prioritize improvements.
- Market Research: Analyze online reviews for a specific product or service to gauge public perception and competitive positioning.
- Survey Analysis: Automate the process of extracting actionable insights from large-scale survey responses.
Key capabilities
- Theme identification
- Sentiment analysis
- Text processing from various sources
- Summarization of user opinions
Example prompts
- "Analyze this customer review: 'The app is great, but the onboarding process was confusing.'"
- "What are the main themes in these support tickets?" (followed by pasting a block of text)
- "Summarize the sentiment expressed in these survey responses."
Tips & gotchas
This skill requires clear and relatively well-formatted user feedback for optimal results. Very short or ambiguous comments may not be accurately analyzed.
Tags
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
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Passed automated security scans.