Pagerduty Automation
Automatically create, update, and resolve PagerDuty incidents based on external event data and triggers.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add pagerduty-automation npx -- -y @trustedskills/pagerduty-automation
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"pagerduty-automation": {
"command": "npx",
"args": [
"-y",
"@trustedskills/pagerduty-automation"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
This skill allows AI agents to interact with PagerDuty, enabling actions like creating incidents, acknowledging incidents, and retrieving incident details. It provides a way to automate responses to alerts and manage on-call workflows directly from within an AI agent's capabilities. The skill is designed for integrations requiring real-time incident management.
When to use it
- Automated Incident Response: Automatically create PagerDuty incidents based on events detected by monitoring systems.
- On-Call Escalation: Escalate incidents to the appropriate on-call personnel through automated notifications and acknowledgements.
- Incident Status Updates: Retrieve current incident status and details for reporting or integration with other tools.
- Post-Mortem Automation: Automatically create summaries of resolved incidents, including timelines and actions taken.
Key capabilities
- Create Incidents
- Acknowledge Incidents
- Retrieve Incident Details
Example prompts
- "Create a PagerDuty incident for server 'webserver01' with the description 'High CPU utilization'."
- "Acknowledge incident number 12345 in PagerDuty."
- "What is the status of incident 67890?"
Tips & gotchas
Requires appropriate API keys and permissions within your PagerDuty account to function correctly. Ensure the AI agent has access to these credentials securely.
Tags
TrustedSkills Verification
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
🌐 Community
Passed automated security scans.