Retention Engagement
Boost customer loyalty by proactively identifying at-risk users and triggering personalized engagement strategies to prevent churn – a vital tool for growth.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add retention-engagement npx -- -y @trustedskills/retention-engagement
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"retention-engagement": {
"command": "npx",
"args": [
"-y",
"@trustedskills/retention-engagement"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
This skill helps AI agents improve user retention and engagement. It provides strategies for keeping users active and returning to a product or service, focusing on personalized experiences and proactive support. The skill aims to reduce churn and increase overall user lifetime value through targeted interventions.
When to use it
- Identify at-risk users: Use the skill to proactively identify users likely to churn based on usage patterns.
- Personalize onboarding flows: Tailor initial user experiences to maximize engagement from the start.
- Re-engage inactive users: Design targeted campaigns to bring back users who haven't been active recently.
- Improve feature adoption: Encourage users to explore and utilize key features that drive long-term value.
Key capabilities
- User churn prediction
- Personalized engagement strategies
- Proactive support recommendations
- Onboarding flow optimization
Example prompts
- "Identify users at high risk of churning in the last week."
- "Suggest a personalized onboarding flow for new users who haven't completed setup."
- "Generate a re-engagement campaign for users inactive for more than 30 days."
- "What features are underutilized by our user base, and how can we encourage adoption?"
Tips & gotchas
The skill’s effectiveness relies on having sufficient user data available. Ensure your AI agent has access to relevant usage metrics and user profiles for accurate predictions and personalized recommendations.
Tags
TrustedSkills Verification
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
🌐 Community
Passed automated security scans.