Review Response
Crafts empathetic, personalized responses to customer reviews, boosting brand reputation and addressing concerns effectively.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add review-response npx -- -y @trustedskills/review-response
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"review-response": {
"command": "npx",
"args": [
"-y",
"@trustedskills/review-response"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
The review-response skill allows an AI agent to process and respond to reviews. It can analyze text from customer feedback, summarize key points, and generate appropriate replies based on sentiment and context. This helps automate responses and improve overall customer service efficiency.
When to use it
- Responding to online product reviews on e-commerce platforms.
- Analyzing and summarizing customer feedback surveys.
- Generating draft responses for social media comments or forum posts.
- Creating summaries of app store reviews to identify areas for improvement.
Key capabilities
- Text analysis
- Sentiment detection
- Summarization
- Response generation
Example prompts
- "Analyze this review: 'The product was great, but the shipping took too long.'"
- "Generate a response to this negative feedback: 'I'm very disappointed with the quality of this item.'"
- "Summarize these customer reviews about our new feature."
Tips & gotchas
This skill requires clear and well-formatted review text for optimal performance. The quality of generated responses depends heavily on the input provided, so ensure reviews are complete and understandable.
Tags
TrustedSkills Verification
Unlike other registries that point to live repositories, TrustedSkills pins every skill to a verified commit hash. This protects you from malicious updates — what you install today is exactly what was reviewed and verified.
Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
🌐 Community
Passed automated security scans.