Triage
This "Triage" skill quickly assesses incoming requests, prioritizing them based on urgency and complexity for efficient handling.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add triage npx -- -y @trustedskills/triage
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"triage": {
"command": "npx",
"args": [
"-y",
"@trustedskills/triage"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
The triage skill helps prioritize and categorize incoming requests or issues. It can analyze text descriptions to determine urgency, assign categories, and suggest next steps for handling them. This allows for efficient routing of tasks and improved response times.
When to use it
- Customer Support: Automatically classify incoming support tickets based on issue type and severity.
- Incident Management: Prioritize alerts from monitoring systems by assessing the potential impact.
- Project Task Assignment: Categorize new project requests and assign them to appropriate team members.
- Email Processing: Sort emails into folders based on content and urgency.
Key capabilities
- Issue categorization
- Urgency assessment
- Next steps suggestion
- Text analysis
Example prompts
- "Triage this support ticket: 'My website is down!'"
- "Categorize and prioritize these alerts from our monitoring system."
- "What's the urgency of this email? Subject: Urgent - Server Error"
Tips & gotchas
The effectiveness of triage depends on clear, descriptive input. Vague or ambiguous requests may lead to inaccurate categorization.
Tags
TrustedSkills Verification
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
🌐 Community
Passed automated security scans.