Why Review
Analyzes product reviews to identify recurring themes, sentiment, and actionable feedback for improvement.
Install on your platform
We auto-selected Claude Code based on this skill’s supported platforms.
Run in terminal (recommended)
claude mcp add why-review npx -- -y @trustedskills/why-review
Or manually add to ~/.claude/settings.json
{
"mcpServers": {
"why-review": {
"command": "npx",
"args": [
"-y",
"@trustedskills/why-review"
]
}
}
}Requires Claude Code (claude CLI). Run claude --version to verify your install.
About This Skill
What it does
The why-review skill allows AI agents to analyze user feedback and identify underlying reasons or motivations. It can categorize feedback into different themes, extract key concerns, and provide summaries of the "why" behind a user's opinion. This helps understand not just what users are saying, but why they feel that way.
When to use it
- Customer Support Analysis: Identify recurring issues and frustrations expressed by customers in support tickets or chat logs.
- Product Feedback Prioritization: Categorize feature requests and bug reports based on the underlying user needs they address.
- Survey Response Interpretation: Go beyond simple sentiment analysis to understand the reasoning behind survey answers.
- Social Media Monitoring: Analyze comments and mentions to uncover the motivations driving public opinion about a brand or product.
Key capabilities
- Feedback Categorization
- Reason Extraction
- Theme Identification
- Summary Generation
Example prompts
- "Analyze this customer support ticket and tell me why the user is unhappy."
- "Summarize the reasons behind these negative survey responses."
- "Categorize these comments about our new feature, focusing on the 'why' behind each one."
Tips & gotchas
The quality of analysis depends heavily on the clarity and detail provided in the feedback. Vague or ambiguous input may result in less accurate "why" explanations.
Tags
TrustedSkills Verification
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Security Audits
| Gen Agent Trust Hub | Pass |
| Socket | Pass |
| Snyk | Pass |
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Passed automated security scans.